Application Specialist

Pasig City, Metro Manila
Permanent
Full-time

1 month ago

Executive search firm Monroe Consulting Philippines is recruiting on behalf of a fully integrated scientific solutions group in Asia, with core businesses in Scientific & Medical products, Water & Environmental Management and Food & Nutraceutical Ingredients. Our client is looking for an Applications Specialist who will be responsible for end-to-end technical support and applications to both internal and external teams. Office is based in Pasig City.Key Responsibilities:

To provide on-site and remote application support to customers and colleagues via visits, calls, emails, and hands-on sessions.
To take initiative to learn and understand new products and technologies aligned with current trends.
To support sales personnel throughout the entire sales cycle, including:

Presales:

To conduct product demonstrations and presentations.
To engage in technical discussions and propose total solutions.
To compile application and marketing materials.
To coordinate teleconferences with users and principals.

After Sales:

To conduct application and hands-on training (hardware and software).
To troubleshoot and respond to user queries.
To organize user meetings, workshops, and seminars to share product and technical updates.
To resolve issues related to instruments, software, reagents, and experimental design.
To lead scientific discussions, assess customer needs, and align solutions with product offerings.
To ensure territory coverage and meet targets through education and engagement with users.
To perform other duties as assigned.

Job Requirements:

Degree in a science-related discipline.
Minimum 1 year of relevant experience in a similar capacity.
Pleasant personality with strong interpersonal and communication skills.
Strong presentation and negotiation skills.
Capable of preparing marketing analysis reports and driving product performance.
Organized, methodical, and logical.
Proven track record in achieving sales targets.
Willingness to travel extensively.

Monroe Consulting

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