Accounts Receivable Specialist – Credit &Collections
TP ICAP View all jobs
- Manila City, Metro Manila
- Permanent
- Full-time
- Manage and collect outstanding debt, ensuring accurate cash allocation.
- Build and maintain professional working relationships with clients and internal stakeholders across Parameta Solutions.
- Act as the first point of escalation for commission fee tracking and recovery.
- Resolve client queries with a thorough understanding of products, invoices, and brokerage calculations.
- Reconcile debtor balances and prepare aged debt reports, managing debtor days within agreed targets.
- Understand end-to-end AR process flows (from trading systems to invoicing and the general ledger) and identify opportunities for process improvement.
- Log and resolve client queries in the JIRA query resolution tool within agreed timeframes.
- Contribute to the continuous improvement of AR systems, processes, and controls.
- Ensure compliance with policies, guidelines, and controls, reporting any breaches as appropriate.
- Collaborate with IT to integrate new business into AR processes and deliver AR development requirements.
- Experience in financial services, ideally within a large corporate environment.
- Strong background in Accounts Receivable, including credit collection, cash allocation, and managing aged debt.
- Proficiency with Workday Financials (or similar ERP systems).
- Proven ability to resolve client queries and manage stakeholder relationships across multiple functions and locations.
- Experience in reporting within a KPI-driven environment.
- Demonstrated track record of working within a controls environment and contributing to process improvements.
- Experience of change / project management
- Familiarity with global billing and collections processes, including multi-currency transactions and international tax considerations (VAT, GST, WHT).
- Experience using JIRA, ServiceNow, or other query/ticket resolution tools.
- Exposure to data analytics tools (e.g., Power BI, Tableau, Excel advanced functions) to support AR reporting and trend analysis.
- Understanding of financial products and market data services, to improve client engagement and query resolution.
- Professional / 4