IndustryOperations (Off-Price Retail / CPG)Work ArrangementFully RemoteJob TypeFull-Time | Independent ContractorWork ScheduleUS Eastern Time (EST) — Monday to Friday, 9:00 AM to 5:00 PM (standard business hours)Locations:Philippines (PH), Latin America (LATAM), Anywhere RemoteAbout Pearl TalentPearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.Hear why we exist, what we believe in, and who we’re building for:Why Work with Us?At Pearl, we’re not just another recruiting firm—we connect you with exceptional opportunities to work alongside visionary US and EU founders. Our focus is on placing you in roles where you can grow, be challenged, and build long-term, meaningful careers.About the CompanyOur client is a fast-growing, remote-first company operating in the off-price retail and CPG space. They partner with emerging consumer brands to help them expand into major retail channels across the US, supporting categories such as beauty, wellness, food and beverage, pet, and home. The company is scaling rapidly and building lean, high-performance systems to support growth while maintaining operational excellence.Role OverviewThe Sales Operations & Onboarding Coordinator is an execution-focused role that supports outbound campaigns, onboarding workflows, and internal sales operations.This role is best suited for someone who is highly organized, detail-oriented, and comfortable working within structured systems and SOPs. The focus is on consistent execution, clean data management, and making sure no steps are missed across the sales and onboarding process.You will not be expected to build strategy from scratch. Instead, you will manage and execute pre-defined workflows, maintain accurate records, and support the team by keeping operations running smoothly.Your ImpactYou will play a key role in ensuring that no sales opportunities are lost due to operational gaps or missed follow-ups. Your work will directly contribute to improving lead conversion rates, maintaining accurate sales data, and ensuring a smooth onboarding experience for new clients.By maintaining strong operational discipline, you will help streamline workflows, reduce delays in contract processing, and improve overall team efficiency. Your attention to detail and consistent execution will support revenue growth and ensure a high standard of client experience.Core ResponsibilitiesCampaign Monitoring & Lead Response Execution (30 percent)
Monitor outbound campaign tools for replies, bounces, and opt-outs on a daily basis
Categorize inbound responses based on defined SOPs and routing rules
Send scheduling links and execute structured follow-up sequences
Conduct light research on interested leads and create accurate CRM entries
Prepare pre-call notes and support weekly reporting on campaign performance
