Medical Scheduler VA

Boogie Team View all jobs

  • Manila City, Metro Manila
  • Permanent
  • Part-time
  • 5 days ago
This is a remote position.We are seeking a Medical Scheduling Virtual Assistant to support a medical practice with surgery scheduling and patient coordination. This role is responsible for ensuring smooth scheduling operations, minimizing disruptions from cancellations or reschedules, and providing timely support to both patients and internal staff.The ideal candidate is highly organized, detail-oriented, and experienced in healthcare scheduling workflows. This role requires strong communication skills, accuracy in handling scheduling information, and the ability to work independently in a fast-paced remote environment aligned with US time zones.
  • Schedule and coordinate outpatient surgical procedures
  • Manage cancellations and rescheduling requests efficiently
  • Communicate with patients regarding appointment details and updates
  • Ensure all scheduling information is accurate and up to date
  • Coordinate with staff to maintain smooth daily operations
  • Send reminders and notifications for patients requiring medications
  • Follow up with patients regarding upcoming procedures or requirements
  • Assist in encouraging patients to leave Google reviews
  • Maintain organized records of patient interactions and scheduling updates
  • Assist with general administrative tasks related to scheduling workflows
  • Support staff with coordination needs as they arise
Requirements • Experience in medical scheduling, healthcare virtual assistance, or a similar role
  • Hands-on experience with Athenahealth is highly preferred
  • Experience working with outpatient surgery centers or clinics is preferred
  • Familiarity with EMR/EHR systems
  • Knowledge of HIPAA compliance and patient confidentiality
  • Strong English communication skills, both verbal and written
  • Strong organizational skills and attention to detail
  • Ability to handle sensitive patient information with professionalism
  • Ability to work independently in a remote setup
  • Availability to work US time zone hours, specifically PST

Boogie Team