AU HR Administrator (ENV0020)
hammerjack View all jobs
- Makati City, Metro Manila
- Permanent
- Full-time
Location: Hybrid - Makati OfficeAbout Us:
At hammerjack, we're not just another outsourcing company - we bring together skilled professionals from the Philippines with businesses worldwide, leveraging expert operations and the latest technology to create connections that empower our community. Our mission? To improve lives by fostering meaningful professional relationships and driving success on a global scale.Our Impact:
Over the years, we've built workplaces that empower employees to thrive, contributing in meaningful ways to the success and culture of companies around the globe. With our focus on professional services and our people-first culture, hammerjack has become a trusted partner for businesses and professionals alike, humanizing the outsourcing industry one connection at a time.JOB OVERVIEWWe are seeking a detail-oriented and proactive HR Administrator to support day-to-day human resources operations. This role is heavily focused on HR administration and requires strong organizational skills, accuracy, and the ability to manage multiple tasks efficiently.
DUTIES AND RESPONSIBILITIES
- Maintain and manage the HR Information System (HRIS), ensuring employee data is accurate and up to date
- Prepare, issue, and track employment contracts and related documentation
- Generate templated HR letters and documents, both manually and through HR systems, with some ad-hoc documentation creation required
- Process employee lifecycle changes, including onboarding, offboarding, and internal movements
- Triage and respond to HR-related queries through the JIRA Support Centre, ensuring timely and accurate resolution
- Support compliance with company policies and employment regulations through proper documentation and record-keeping
- Assist with audits and reporting by providing accurate HR data and documentation
- Collaborate with internal stakeholders to support HR processes and improvements
- Prepare routine HR reports and data extract (monthly metrics, audit information, headcount data, etc.)
- Support HR projects such as process improvement, documentation updates, and system data clean-ups.
- Identify opportunities to improve efficiency, accuracy, and consistency in HR administration processes.
- Assist in the documentation of standard operating procedures.
- Bachelor's Degree in Human Resources, Psychology, or related fields.
- At least 1-3 years of experience in an HR administrative or support role
- Familiarity with HRIS platforms and document management systems
- Strong attention to detail and a high level of accuracy
- Excellent organizational and time management skills
- Ability to handle confidential information with discretion
- Strong written and verbal communication skills
- Experience using ticketing systems (e.g., JIRA) is an advantage
- Positive attitude, initiative, and customer service mindset
- Ability to work independently while collaborating effectively with remote and onshore teams.
- Knowledge of HR processes and employee lifecycle management
- Experience supporting the Australian HR/ employment landscape and/or experience in Insurance or financial services highly desired
- Experience with the Employment Hero (HRIS) platform is highly regarded
- Ability to work independently and prioritize tasks effectively
- Proficiency in MS Office and similar tools
- Flexibility: Work hybrid (remotely and from one of our inspiring offices) and enjoy a better work-life balance!
- Inspiring Workspaces: Our offices are strategically located and designed to fuel your best work.
- Free Unlimited Barista Coffee and Booze: Enjoy refreshments from our cafe and beverage bar.
- Dynamic Open Spaces: Conducive for productivity and creativity.
- State-of-the-Art Security: Ensuring your safety and peace of mind.
- Game Rooms: Take a break and unwind with our recreational facilities.
- Competitive Compensation: Your talents deserve to be rewarded! We help you negotiate with our clients.
- Professional Growth: Access to ongoing training and development opportunities to help you reach your full potential.
- A Supportive Community: Join a diverse and inclusive team that's dedicated to your success.
- Global Impact: Be part of something bigger and make a difference on a global scale.