I.T Business Analyst / 1-2 days onsite / Direct employment / Pasig, Makati

Information Professionals Inc

  • Metro Manila
  • Permanent
  • Full-time
  • 1 month ago
You will be responsible for: Interface directly with customers Organize process discovery sessions with customer subject matter experts (SMEs) to understand the end to end process while identifying any automation blockers and the suitability of the process for automation Calculate automation % and FTE benefit and build effort estimates Present summary of findings to the customer and walk them through to-be design of the automated process Prepare the RPD Document and get the sign off from customer Understanding the risks, assumptions, and dependencies associated with the process. Work closely with development team to ensure requirements are accurately mapped and suitable for development Communications skills including the ability to understand client process in any area in detail Excellent coordination and communication skills Requirements: At least 2-3 years related experience. Have the ability to prioritize tasks and work autonomously in a fast-paced, ever-changing environment Have a proven ability to think like a customer and like a process excellence guru Have a background in process re-engineering or business transformation Skilled, efficient and eloquent in written and verbal communication Experienced working in a multicultural, multilingual global organization Have a keen interest in information, knowledge, process and project management methodologies, best practices, emerging trends Have experience in process excellence and take pride in how process can create a high quality end result Very good in Visio, MSOffice (Word, Excel, PowerPoint) Very good in documentation with attention to details Experienced working with process modelling tools Direct/permanent employment with the client Location - San Miguel Avenue corner, Shaw Blvd, Ortigas Center, Pasig City Hybrid Work Set Up Dayshift - Monday till Friday

foundit