Job Description Manage the product assigned in terms of day to day, operational and administrative requirements, enhancements and customer concerns Responsible for product planning, testing and executing strategy relating to the product, delivering high-quality, consistent and sustainable earnings in a highly competitive industry. Lead simplifying products, driving to a common set of processes, systems, platforms and sites, and innovating in ways that set Citi apart. Ensure alignment with policies and establishing standard operating procedures to support product and business growth. Cover end-to-end product management from approvals, to testing, to rollout, operationalization and documentation Deliver a remarkable client experience to our customers and contribute to a collaborative work environment. Support sales and marketing strategy for the product by means of continuous innovation and product enhancement. Support any required integration. Optimize client revenues by supporting One-Citi cross marketing efforts Evaluate market & product value propositions to explore opportunities Build an effective product positioning and enhancement strategy Maintain on-going knowledge of changing consumer needs, market conditions and emerging players/capabilities to ensure remarkable customer experience. Manage critical activities of the product including product delivery strategy, partner relationships and general product management support. Business controls / Operational Excellence Manage external relationships with partners, merchants/vendors, as well as cross functional stakeholders and regulators (as needed), industry players and payment networks Ensure high compliance and regulatory standards and permanent audit readiness Qualifications Strong project management skills Proven competent written/verbal communication and interpersonal skills Results oriented approach and associated leadership skills Strong execution skills Strong peer influence & management skills Strong negotiation, cross-functional leadership and good presentation skills Collaborative, team player Understands how product features and enhancement are managed, including UI (User Interface) and UX (User Experience) aspects. Ability to identify business challenges and opportunities by leveraging business knowledge, financial analytical processes, technological expertise, advances analytical abilities and technical tools Relevant knowledge and experience in the financial industry including working with partnerships and networks Show more Show less