Manager, Tech Operations, Security and Compliance

Bacardi

With our Consumer at the heart, your key focus will be to:

The position requires the candidate to work as part of the Global Security Operations team handling the specific area of User Access to address the user access/security provisioning operations and service, respecting the existing Security Architecture in place. Technical expertise mainly calls for SAP Security and Governance, Risk & Compliance skills, but expertise in other Enterprise Applications will also be equally important to the role.

Position duties will include managing the Manila Application Security team - which involves day-to-day Operations support, Projects Management and support, Team capacity planning, People Administration duties, Escalation Management, etc.

This position also entails management and reporting of key operational metrics and KPI’s, working with our Tech Operations partner for day-to-day concerns and operational best practices, providing security support to enhancements and projects, and ensuring users have proper authorization to perform needed tasks related to their job functions. The position will also assist lead other team members in defining new security policies and procedures.

Vendor management - Monitor the day to day service level from our external partners/vendors, and
Conduct regular meeting with vendor to review performance & SLA
Close communication and working procedures are required with various stakeholders across the company, both within the development teams, and also in “the business” to review business and functional requirements and translate into technical requirements.
As part of the migration of changes from the development environment to live systems, the development, documentation, and execution of test protocols as part of proper User Acceptance Testing is required.
Some preparation and maintenance of documentation is required especially as they relate to operational procedures.
Your ability to operate and orchestrate seamlessly within the matrix will be critical for your success in this role and of the function.

Internal:

Convey information to: Site(s) end-users and stakeholders / Tech organization
Adapt and Exchange (reach agreement with): Business BPOs, Development Teams, Security Team, Global SOX Team
Influence (affect change): Operations team and Projects team
Member of the Global Tech Leadership team: No

External: