Salesforce Application Architect
Community Brands
- Cebu City, Cebu
- Permanent
- Full-time
- Accurately gather business requirements and design appropriate solution architecture of the Salesforce platform.
- Salesforce Subject Matter Expert – Collaborate with internal and external partners for the definition, planning, modeling, governance, and implementation of Salesforce solutions.
- Provide Salesforce technical leadership for multiple, related application builds.
- Works in partnership with the Director of Sales Technology, Director of Project Management, and the Salesforce Admin Team on ongoing project planning efforts including implementation schedule, resource requirements, and identify dependencies.
- Work with business stakeholders and the project team to help understand requirements, evaluate new features and architecture, develop a solution, or enhance existing solutions and help drive decisions.
- Identify and help resolve conflicts between business requirements and technical capabilities. Provide guidance to the Salesforce Admin team on how these conflicts can best be addressed and resolved.
- Works as the trusted advisor to the Director of Sales Technology and helps the company in the planning and development of a scalable and secure architecture on the Salesforce platform.
- Document system architecture and keep documentation up to date as changes are made.
- Provide as-needed technical advice/support for out-of-the-box Salesforce CPQ features and functions.
- Participate in change management activities (UAT, training, communications, online help, business readiness, etc.) supporting program rollouts in partnership with Sales Operations and other business operation teams.
- Effectively communicate both verbally and in writing at multiple levels in the organization.
- Build Revenue Operations team trust, respect, and strong cross-departmental relationships.
- Experience
- Bachelor's degree in - Computer Science, Business, or a related field, or equivalent experience required.
- 10+ years of experience in delivering solutions for customers, which includes at least 5 years of experience in the Salesforce platform.
- 5+ years of experience in designing, architecting, and delivering solutions on the Salesforce platform.
- Integration experience, including integrations between different business systems and working with integration tools.
- Proficiency in programming using Salesforce SFDC, Force.com, JavaScript, and XML and their use in the development of CRM solutions.
- Strong experience with configuration, customization, programming with APEX APIs, APEX Triggers, LWC and implementing new instances of Salesforce.com from scratch.
- Strong practical deployment knowledge of LWC, Salesforce Configurations, APEX classes, APEX Web services, API, AppExchange Deployment, and Salesforce.com S-Controls.
- Experience in choosing suitable software, hardware and suggest integration methods.
- Ensure that systems satisfy quality standards and procedures.
- Good Anticipation and Problem-Solving skills.
- Ability to deal with pressure, prioritize, and manage time well.
- In-depth knowledge about quality standards, key design patterns and large data volume limitations and best practices.
- Computer Technical
- Salesforce Advanced Administrator certification
- Salesforce Applications Architect certification
- Salesforce Systems Architect certification
- Salesforce Technical Architect certification
- Salesforce CPQ certification
- Knowledge of integration technologies (ESB, ETL), Service Oriented Architecture (SOA) and middleware tools/applications (i.e.: MuleSoft, Jitterbit)
- Other Skills
- Experience with billing solutions and financial systems/ERPs such as Intacct.
- Electronic Signature Management (i.e.: DocuSign)
- Marketing Automation Platforms (i.e.: HubSpot, Marketo, Pardot)
Leveling the playing field between for-profits and purpose-driven organizations!Community Brands provides a connected network of solutions that enable mission-driven organizations to thrive. Our software powers non-profits, associations, and K-12 schools to engage the people they serve through programs and events, raise funds to enable their mission, and manage their financials and operations. Our family of brands are bound by a common purpose to serve the organizations that make our communities a better place to live. With over 1,600 employees in the US, Canada, UK, Australia, India, and the Philippines, we know that our success is driven entirely by the people of Community Brands. Through professional opportunity, we strive to give each person a clear path to success and personal growth. We embrace diversity and believe that our differences in experience and perspective are the key to our sustained success.Why work here?Good People, Doing Good Things: Employees at Community Brands are techies and volunteers who strive to make the Company a great place to work. We dream big and are motivated to help our customers use the technology we create to improve the world around us.At Community Brands, a great company awaits you...
- Market-Competitive Compensation
- Generous Allowances & Benefits
- Quarterly Performance Bonus
- Flexible Planned Paid Time Off
- Annual Leave Credit Conversion
- HMO with 2 Free Dependents - Upon Onboarding
- Dental Coverage
- Comprehensive Life Insurance
- Casual Environment
- Purpose-Driven Culture
- Work-Life Balance
- Passionate About Community Involvement
- Equal Opportunity Employer
- verify their identity,
- verify they are eligible to work, without sponsorship, in the country they are to be employed in, and
- complete any required employment eligibility verification form upon hire.
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