Assistant Manager - Retail BPO

TASQ Staffing Solutions

  • Cebu City, Cebu
  • Permanent
  • Full-time
  • 1 month ago
  • Apply easily
Position Title: Assistant Manager - Retail (Cebu) | Onsite
Account Type: RetailStart Date: August 15Support Type: VoiceWork Setup: Fully Onsite in Cebu CityShift & Rest Days: 24/7 scheduleEducational Qualification: Undergraduate or College GraduateWork Experience:
  • 4 to 6 years of experience as a Team Lead in any voice-based Lines of Business (LOBs), preferably within the retail sector
Key Responsibilities:
  • Staff Management: Handle recruitment, training, performance appraisals, scheduling, and resolve employee concerns.
  • Customer Relations: Engage with customers, address complaints, and ensure a positive customer experience.
  • Operational Support: Assist in inventory management, uphold store standards, ensure safety protocols, and contribute to overall operational efficiency.
  • Communication & Coordination: Serve as a link between management and staff by sharing information, implementing procedures, and facilitating effective communication.

TASQ Staffing Solutions