Medical Virtual Assistant

• Perform data entry, maintain accurate patient records, and assist in managing medical documentation. Maintain a high level of organization in day-to-day administrative tasks.
• Schedule patient appointments, handle appointment reminders, and manage appointment calendars
• Facilitate prescription refills and coordinate with pharmacies as needed.
• Verify healthcare insurance coverage and eligibility for patients, ensuring accurate and up-to-date information.
• Work closely with insurance companies to resolve any issues or discrepancies.
• Handle inbound and outbound calls to and from patients, healthcare providers, and insurance companies.
• Assist patients in understanding their insurance benefits and coverage.
• Effectively communicate with patients to address inquiries, provide information, and ensure a positive patient experience.
• Verify and update patient data as needed.
• Act as a liaison between patients and healthcare providers, facilitating communication and addressing patient needs.
• Collaborate with the healthcare team to ensure seamless patient care.
• Maintain a strong commitment to patient confidentiality and HIPAA compliance in all aspects of the job.

• It’s a 100% remote position where you’ll work from home
• You’ll have the resources you need to learn, lead, and deliver results

• Great written and verbal communication skills
• Exceptional organizational skills and attention to detail.
• Language proficiency, experience in call center for US clients is preferred
• Able to support a Work from Home setup
• Own PC/laptop (Minimum of i3 processor, 4 gig RAM)
• Internet speed no lower than 10 Mbps download, 10 Mbps upload
• Can work graveyard shifts.
• Being tech savvy is a plus.

Bold Business