Sales Agent (VTSSAX)

SolutionCX, LLC

San Pedro, Laguna
Permanent
Full-time

15 days ago

This is a remote position.We are hiring a high-performing Outbound Sales Agent to support U.S.-based telecom sales across Direct Fiber Internet (DFI) and Spectrum services.This role focuses on using our internal lead system, engaging prospects, delivering excellent customer experience, and driving qualified opportunities. You will operate as an extension of our U.S. team and play a key role in building and converting pipelines.Key Responsibilities

Lead Generation (System-Driven):

Learn and effectively use broadband.cai-sol.com to identify qualified leadsValidate and enhance leads using Google and online research

Outbound Sales & Customer Engagement:

Conduct cold calls, emails, and LinkedIn outreachUse a consultative sales approach to understand customer needs and present the right solution

Product Sales:

Promote and position:

Dedicated Fiber Internet (DFI)

Secure Dedicated Fiber (SDFI)

Enterprise Internet (EI)

Wireless Internet & Spectrum services (business + residential)

Customer Experience:

Build rapport through active listening, professionalism, and clear communicationEnsure a smooth and positive experience from first contact to meeting hand-off

Meeting Setup & Pipeline Management:

Qualify prospects and schedule meetings for the U.S. sales teamMaintain accurate updates in Harvest CRM

Reporting: Submit daily activity logs and weekly performance summaries

Requirements

1–3+ years in outbound sales / SDR / call center roles

Strong customer handling and communication skills

Proven ability in cold calling and objection handling

Ability to quickly learn internal systems and workflows

Experience with LinkedIn outreach and Google-based research

Comfortable using AI tools for productivity

Neutral English accent preferred

Ability to work U.S. business hours, Tools & Environment

Lead System: broadband.cai-sol.com

CRM: Harvest Broad Band (cai-sol)

Communication: VoIP (RingCentral or equivalent), Email, LinkedIn

BenefitsWFH SetupFull government-mandated benefits: SSS, PhilHealth, and Pag-IBIGNight differential pay and holiday compensation.13th-month pay bonusFree HMO coverage with one dependent upon regularizationPaid leave entitlementsPerformance IncentivesQuarterly incentives for perfect attendanceCompany-sponsored events, including team building and employee engagement programsAwards and recognition programs to celebrate exceptional performance

SolutionCX, LLC

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