Receptionist (SM Bacoor)

• Greets and welcomes patients; provides information and assistance to the general by phone or in person
• Schedules reservation of all consultations and treatments
• Resolves routine problems and complaints of patients before escalating to Branch Manager
• Completes all required reports and records (e.g. End of Day report) accurately and on schedule; submits to the proper person or office
• Maintains a clean and neat work space
• Maintains filing system and manages patient records
• Processes payments
• Works with doctors, nurses, and other staff members to ensure smooth clinic operations
• Other administrative tasks as needed

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