About the job IT System AdministratorPosition Title: IT System AdministratorSalary: 35,000 - 50,000 PHP monthlyReports To: Partner, Partner AdvisorPrimary Relationships: Partner StaffDate: March 2023Schedule: 8:00 PM - 5:00 AM PHTResponsibilities:Lead discussions around application configuration options, issues, break fixes andproposed resolutions.Participate in discussions to articulate and/or understand business problems andworkable solutions.Create and contribute to a safe working and sharing environment that encourages teammember participation.Ability to listen, learn and integrate multiple perspectives into solutions.Ability to triage tickets; work with business to understand the issue, the business impactand derive a priority as well as an escalation path for resolution.Work through the backlog of system tickets in priority order to meet targeted SLAs tobusiness.Possesses and/or develops techno-functional knowledge and expertise of assignedbusiness systems.Synthesize business problems with technological opportunities for solutioning.Work as a team member in an agile process to configure or develop objects in assignedsystems.Refine stories with scrum and Kanban teams to ensure understanding of value to bedelivered.Develop testing plan to ensure configuration meets business expectations withoutbreaking pre-existing functionality.Review completed work with the product and business, train users, obtain feedback for future enhancement.Manage vendor engagements as needed to resolve obtain contracted assistance andensure Clients needs are met.Keep up with current trends and enhancements in the systems assigned that may addvalue to ClientLook for and propose opportunities for Client where assigned system may be used innovel ways to competitively differentiate or accelerate Clients growth, market shareand/or margins.Qualifications:Level 1 0 to 2 years of experience in at least one core systemLevel 2 3 to 5 years of experience in at least two core systemsShare knowledge of assigned systems with IT teamExplain to IT team members options available to solve business problemsLevel 3 - 5 + years of experience in at least 3 core systemsDrive backlog development of system enhancements to further ATC efficiencyCoach and cross train other IT team members on administration of assigned systemsComplete technical enhancements with coaching or vendor assistanceLevel 4 - 10+ years of experience in 3 or more core technologiesProvide functional expertise to product team, implement and drive change in assignedsystemsDrive and complete technical enhancements in assigned systemCOmpany Benefits:SSS, Philhealth, Pag-Ibig13th Month PayHMO and Life Insurance (AVEGA)Free Shuttle ServiceCO League - Monthly Company ActivitiesCO ClubsCO Amenities Swimming Pool, Clinic and Kids zoneCO Stars - Corporate Social Responsibility Involvement Scholarship ProgramsCO Academy - Training and Development ProgramsCOolture CoachCO GearsCool and Flexible WorkplaceOther Performance and Attendance Based RewardsBereavement LeavePaternity Leave7 days SOLO Parent LeaveMagna Carta LeaveCompany Bank Loan
