Lead IT Operation Specialist - Meeting Rooms & Conferencing Administrator

Manila City, Metro Manila
Permanent
Full-time

1 month ago

WHAT MAKES US, USJoin some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp!At its foundation, SimCorp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered.If you like what we’re saying, keep reading!WHY THIS ROLE IS IMPORTANT TO USAt SimCorp, we support some of the biggest financial institutions in the world to be successful by simplifying their investments, accounting, and operations. Currently SimCorp is transforming the way we deliver services to our clients.We are seeking a skilled Meeting Rooms & Conferencing Administrator to manage and optimize our meeting room and conferencing setups as part of a global environment.You will be responsible for ensuring the smooth operation and continuous enhancement of our meeting room technology. This includes maintaining and improving existing setups, troubleshooting issues, and providing support for Teams Rooms, Cisco, and Webex communication systems. You will collaborate closely with various departments to ensure a seamless user experience and adherence to global standards.In addition, you will act as a backup to our Intune Administrator, who manages our Microsoft Intune environment. This role may involve approximately 20% support coverage for Intune administration, depending on business needs.If you have practical experience in both meeting room technology and Intune management, we would be happy to hear from you!WHAT YOU WILL BE RESPONSIBLE FOR

Manage and optimize meeting rooms and conferencing setups, including Cisco meeting rooms, Webex, and Teams Rooms
Enforce best practices for meeting room technology management
Maintain and improve configurations and ensure compliance of meeting room systems
Plan and execute global upgrades for meeting room technology with minimal disruption
Troubleshoot and resolve issues related to meeting room technology and communication platforms
Act as secondary responsible for Microsoft Intune administration, including:
Managing and optimizing the Intune environment
Troubleshooting and resolving issues related to Intune and Windows clients

WHAT WE VALUEMost importantly, you can see yourself contributing and thriving in the position described above. How you gained the skills needed for doing that is less important. We expect you to be good at several of the following and be able to - and interested in - learning the rest:

Demonstrated experience managing and optimizing meeting room and conferencing technologies
Practical experience administering Microsoft Intune for Windows endpoints
Experience with software packaging, deployment, and Patch My PC
Knowledge and experience using ITSM tools, Jira and Confluence would be beneficial
Systems thinking approach and goal-oriented mindset
Swift adaptability to new technologies and a commitment to continuous improvement
Adept at problem-solving and capable in incident resolution
Solid prioritization and task management skills in an evolving environment
Effective communication skills in English, both written and verbal
Service-oriented mindset focused on delivering high-quality support and solutions
Demonstrated urgency and focus in addressing tasks and issues
Collaborative and contributes to a cohesive team spirit
Comprehensive process knowledge and documentation capabilities
Enjoys and thrives in a work environment supportive of innovative processes

BENEFITSSimCorp offers several benefits that might play a significant factor in considering whether to accept a job offer. Since SimCorp operates in 30+ offices worldwide, the benefits package may vary from country to country.In addition to the traditional benefit scheme, we provide a good work & life balance and opportunities for professional development: there is never just only one route - we offer an individual approach to professional development to support the direction you want to take. Visit our career pages to learn more about working at SimCorp: www.simcorp.com/careerSince SimCorp operates in 20+ offices worldwide, the benefits package may vary from country to country.NEXT STEPSPlease click the “Apply” button to learn more about the vacancy and what SimCorp has to offer regarding salary, benefits, and perks. Please note only applications sent through our system will be processed. Applications are continuously assessed, so please send your CV in English as soon as possible.If you are interested in being part of SimCorp but are not sure this role is a good match, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to help you discover the right role for you. The approximate time to consider your CV is three weeks.We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.By Joining our team, you will have the chance to:Become part of a thriving company comprising collaborative, curious, courageous, and capable employees Explore a multitude of exciting learning and development opportunities, supported by our unique learning guild Engage with highly skilled and supportive colleagues, each bringing their diverse backgrounds and perspectives Join a company that not only values but actively advocates for Diversity, Equity, and Inclusion, cultivating a truly inclusive and empowering environment** "SimCorp proudly announces that its Manila Delivery Center has been officially certified as a Great Place To Work for the second consecutive year – Apr25-Apr26. This certification, underscores SimCorp's effort to cultivating a workplace that is not only inclusive and collaborative but also committed to the personal and professional growth of its employees****We are also honored to have been voted as a WealthTech100 company for three consecutive years. The new WealthTech100 list aims to highlight tech innovation leaders in the investment management industry.**WHO WE AREFor over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds.SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients.SimCorp is an equal-opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients#Li-Hybrid

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