Tele Collections Officer

BillEase

  • Manila City, Metro Manila
  • ₱13,500-16,000 per month
  • Permanent
  • Full-time
  • 22 days ago
Tele Collection Officer on Site Kalaw AveSalary: Php 13,500 - Php 16,000Job DescriptionThe Collections Specialist will be working with clients. This is a key function for the group. You will be managing our collections portfolio and have the ability to further develop your functional expertise.In this role, you will
  • Be responsible for daily collections of low, medium and high-risk accounts, both verbal and written, and in accordance with our collections strategies and policies.
  • Ensure our collection policies are adhered to at all times and that you operate in good faith and according to Fair debt collections act, bil: 1448.
  • Negotiate payment agreements, including but not limited to restructuring proposals and/or deeds of company arrangements.
  • Maintain accurate records within our Collections module on all collection activities and next actions.
  • Ensure escalations are initiated in a timely manner.
  • Respond promptly, and accurately, to both client and internal stakeholder inquiries.

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