Tele Collections Officer
BillEase
- Manila City, Metro Manila
- ₱13,500-16,000 per month
- Permanent
- Full-time
- Be responsible for daily collections of low, medium and high-risk accounts, both verbal and written, and in accordance with our collections strategies and policies.
- Ensure our collection policies are adhered to at all times and that you operate in good faith and according to Fair debt collections act, bil: 1448.
- Negotiate payment agreements, including but not limited to restructuring proposals and/or deeds of company arrangements.
- Maintain accurate records within our Collections module on all collection activities and next actions.
- Ensure escalations are initiated in a timely manner.
- Respond promptly, and accurately, to both client and internal stakeholder inquiries.
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