Customer Contact Ctr - Fulfillment Coord I

  • Quezon City, Metro Manila
  • Permanent
  • Full-time
  • 1 month ago
What Is Your Role As a Data Services Associate, you will be working with different tools and databases to review data. You are responsible for executing processes as defined by the client and/or management. The role requires keen attention to detail while maintaining productivity at defined proficiency levels and an aptitude to learn new processes. What Will You Do Execute processes assigned by the client and/or management. Ensure defined productivity targets are met. Ensure defined quality targets are met. Identify process improvement opportunities as they arise. Reports process deficiencies to ensure accurate execution of tasks. Creating and finishing projects assigned by the client. Collaborate with internal and external teams in completing projects. Review submissions. What We'll Like About You YOU ARE Curious and authentic, just like us! An analytical and critical thinker, with an eye for even the most minute of details Passionate about client satisfaction YOU HAVE Bachelor&aposs / College Degree in any field you're passionate about! Previous experience in a related field is a plus. Basic knowledge of Salesforce is a plus. Experience in using CRM and other similar applications or tools. Basic knowledge of cloud-based applications such as Google Drive, Google Sheets, Google Docs and MS Office applications Show more Show less

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