Account/Process Trainer

• Ability to identify training needs accurately.
• Ability to extend follow- up support on the floor to sustain learning and improve performance.

• Demonstrates end to end understanding of course design methodologies.

• Demonstrates end to end understanding of content development and maintains appropriate methodology.

• Possesses effective delivery/training techniques and methods.

• Basic knowledge of research methodology and principles in order to carry out research ethically and effectively with guidance.

• Graduate of any 4-year course.
• At least 4 years total BPO work experience with 2 years of experience as a trainer in BPO/shared services industry.
• Preferably with background or knowledge in Tech Support.
• Excellent oral and written communication.
• Amenable to work in shifting schedules in Alabang.
• Amenable to work onsite

TASQ Staffing Solutions