Incident Manager
Tap Growth ai
- Muntinlupa City, Metro Manila
- Permanent
- Full-time
⏰ Work Mode: 3 days onstie/2days WFH
💼 Role: Incident ManagerWhat You'll Do:
🚨 Lead incident response activities and coordinate resolution efforts
📋 Manage incident lifecycle from detection to closure
📞 Facilitate communication between technical teams and stakeholders
📊 Conduct post-incident reviews and implement improvement measures
🔍 Monitor system health and proactively identify potential issues
📝 Maintain incident documentation and reportingWhat We're Looking For:
✅ 3+ years of experience in incident management or related field
✅ Strong analytical and problem-solving capabilities
✅ Excellent communication and leadership skills
✅ Experience with ITIL frameworks and incident management tools
✅ Ability to work under pressure and manage multiple priorities
✅ Knowledge of IT infrastructure and system operationsReady to make an impact? 🚀 Apply now and let's grow together!