IT Assistant - INTERNATIONAL

corviaconsulting

Quezon, Quezon
Permanent
Full-time

16 days ago

INTERNATIONAL CANDIDATES ONLYWe are seeking an IT Assistant to support our lead Systems Architect in maintaining and enhancing a full-stack solution that automates personal injury demand writing. This role is ideal for a technically capable professional who enjoys hands-on support, system monitoring, documentation, and assisting with AI-driven and cloud-based tools in a growing legal technology environment.The IT Assistant will help with system maintenance, troubleshooting, testing, and operational support across OCR pipelines, AI workflows, and internal platforms.Responsibilities:

Assist in maintaining OCR pipelines used to extract data from medical and legal documents
Support testing and monitoring of LLM-based workflows for demand drafting
Help manage user access, permissions, and basic features within the client portal and dashboards
Assist with API integrations and data flow troubleshooting across platforms
Monitor system performance and report issues to the lead IT/Systems Architect
Support data security best practices and compliance requirements, including HIPAA-related safeguards
Assist with documentation of systems, workflows, and technical procedures
Provide general IT and technical support to internal team members

Requirements:

1–3 years of experience in IT support, technical assistance, or junior engineering roles
Basic familiarity with OCR tools, AI systems, or data processing workflows
Working knowledge of Python or JavaScript (basic level acceptable)
Familiarity with cloud platforms (AWS, Azure, or GCP) is a plus
Understanding of APIs, system integrations, or databases at a foundational level
Strong problem-solving skills and ability to follow technical instructions
Good written and verbal communication skills in English
Ability to work remotely and collaborate with a distributed team

Nice to Have:

Exposure to legal tech, healthcare data, or regulated environments
Experience assisting with AI tools, automation, or data pipelines
Familiarity with system monitoring or documentation practices
Desire to grow into a more advanced technical or engineering role

This is a remote role open to international candidates with competitive compensation based on experience. This position offers hands-on exposure to advanced AI systems and legal technology while working closely with a senior technical leader in a fast-growing environment.

corviaconsulting

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