Technical Sales Supervisor (Dairy and Processed Meat)

• Identify and actively pursue new business opportunities within the HORECA sector for targeted dairy and processed meat ingredients.

• Develop and maintain strong relationships with existing customers to ensure satisfaction and long-term partnerships.

• Independently prepare and deliver proposals, negotiate pricing, and close sales deals.

• Manage the full sales cycle – from lead generation through to post-sales support.

• Provide technical expertise on ingredient usage and functionality in dairy and meat product formulations.

• Support customers with application development, prototyping, and on-site or lab-based product trials.

• Lead product demonstrations, contribute to open houses, ideation sessions, and roadshows.

• Conduct preventive maintenance on laboratory equipment to ensure readiness for trials.

• Prepare and maintain accurate documentation, including project briefs, formulations, and technical reports.

• Troubleshoot formulation or production challenges in collaboration with customer technical teams.

• Ensure successful integration and performance of ingredients in customer manufacturing processes.

• Stay informed on market trends, competitor offerings, and emerging customer requirements.

• Provide structured feedback and reports on sales activities, customer insights, and growth opportunities.

• Suggest new product ideas or service improvements based on customer and market intelligence.

• Work closely with internal departments (sales admin, logistics, warehouse, procurement, finance) to ensure smooth order processing and fulfillment.

• Address customer inquiries and resolve issues related to product availability, delivery timelines, or quality concerns.

• Ensure accurate documentation and timely follow-up on customer orders, product trials, and technical support requests.

• Undertake additional duties or special projects assigned by management in line with overall business objectives.

• Continuously support the business in driving sales and technical promotion of clients blends, premixes, spices, dairy, coffee, nuts, and related ingredient solutions within the clients product portfolio.

• Bachelor’s degree in Food Technology, Food Science, Chemistry, or related field.

• Minimum of 3-year experience in technical sales, preferably in the food ingredients or HORECA sector.

• Strong understanding of dairy and processed meat formulation and production processes.

• Proven ability to manage technical product trials and provide hands-on application support.

• Excellent communication, presentation, and negotiation skills.

• Self-motivated and able to work independently with minimal supervision.

• Willingness to travel locally or regionally as required.

Lennor Group