We are looking for an inspiring, energetic, and dynamic Manager of Consulting Delivery to join our team. The Manager Consulting Delivery will lead a team, business process improvement projects, and operational initiatives that enable efficient day-to-day operations. The successful candidate will be responsible for the daily operations of our administrative functions related to client account servicing of registered and investment products, wire order settlement, and private wealth administration.Your future duties and responsibilitiesLeadership and Team Management Skilled in managing and developing teams, includinggoal setting, performance evaluation, and fostering professional growth through coachingand cross-training.Coaching and Mentorship Ability to provide regular, constructive feedback and tailoredcoaching to support team members career development and performance improvement.Performance Management Experience in managing and tracking performance metrics,quality, and productivity to consistently exceed targets and optimize team output.Process Improvement and Change Management Strong skills in identifying,implementing, and driving operational improvements collaboratively.Project Management Ability to manage projects within Client Solutions, providingsupport for business process initiatives and representing the team in corporate initiatives.Client-Focused Mindset Dedication to creating smooth, positive client experiences and efficiently resolving escalated issues with a service-oriented approach.Analytical and Data-Driven Decision-Making Proficiency in capturing, analyzing, and using data to drive informed decision-making, process improvement, and strategic planning.Stakeholder Management and Collaboration Strong relationship-building skills to work effectively with cross-functional teams, ensuring alignment on business objectives and service standards.KPI Development and Reporting Experience in defining, tracking, and reporting KPIs that provide visibility into operational performance and support strategic initiatives.Recruiting and Talent Development Ability to recruit, onboard, and develop the team members to meet current and future business needs, ensuring a strong, adaptable team.