Discover your 100% YOU with MicroSourcing! Position: E-Learning Support Specialist Location: Eastwood, Quezon City Work setup & shift: Onsite | Night shift Why join MicroSourcing You'll Have Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities. Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements. Career Growth: Take advantage of opportunities for continuous learning and career advancement. Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture. As a E-Learning Support Specialist, You Will Co-pilot live Zoom sessions alongside our Coaches. You handle the 'behind-the-scenes' magic-managing slides, interactive games, and music-to keep the children engaged and the energy high. Manage the gamification of the classroom! You'll record attendance and track the points children earn, ensuring their hard work is always recognized. Use your keen observational skills to monitor the behavior of both Coaches and children. You are responsible for identifying and reporting 'red flags' and logging any verbal or chat-related incidents. Lead the administrative flow by creating rosters, managing session rescheduling, and documenting 'skip sessions.' Take detailed notes on significant classroom discussions and events, providing the business with the data needed to grow and improve. What You Need Non-negotiables We warmly welcome Fresh Graduates and Career Shifters. (Work with a younger audience is highly preferred) Exceptional verbal and written English skills. You should be able to convey complex information clearly and empathetically. Ability to work in a team environment, supporting Coaches and colleagues with a collaborative spirit. Capability to stay grounded and make sound decisions in urgent or high-pressure situations. Ability to report onsite in Eastwood, Quezon City. About MicroSourcing With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines. Our commitment to 100% YOU MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive. At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%! For more information, visit https://www.microsourcing.com/ Terms & conditions apply
