HR Employee Relations Administrator

Swak BPO

  • Angeles City, Pampanga
  • Permanent
  • Full-time
  • 22 days ago
  • Apply easily
Swak BPO Corp. is one of the fastest-growing BPO centers in the Clark Freeport Zone. We pride ourselves on doing great work for our customers with professionalism, energy, and enthusiasm. Our work environment represents a culture of dedication, stability, and teamwork. As the business expands, we seek to hire an HR Employee Relations Specialist to join our growing company.Job Responsibilities:
  • Provide services to employees to address personal and professional issues
  • Mediate conflicts between employees or between employees and management to promote a harmonious work environment
  • Develop and implement HR policies and procedures, ensuring compliance with employment laws
  • Facilitate in new hire orientations to educate employees on company policies, procedures, and best practices
  • Maintain accurate employee records and ensure confidentiality of sensitive information
  • Conduct exit interviews to gather feedback from departing employees and identify areas for improvement
  • Collect and analyze and employee data to identify trends and develop strategies for improving employee satisfaction and retention
  • Ensure that all employee relations activities comply with relevant laws and regulations
  • Provide guidance and support to managers on employee relations issues and best practices
Job Qualifications:
  • A bachelor's degree in Human Resources, Business Administration, or any related field
  • Previous experience in an HR role, preferably in employee relations or any similar roles
  • Excellent verbal and written communication skills to effectively interact with employees and management
  • Strong problem-solving skills to address and resolve employee issues
  • Ability to build and maintain positive relationships with employees and management
  • High level of accuracy and attention to details in handling employee records and sensitive information
Why work with Swak BPO Corp.?
  • Opportunity to work with international teams and companies
  • Opportunity in promotions and salary increases
  • A company that provides HMO; upon reaching your second year with the company, you will get one (1) free dependent at no additional cost
  • Free meals prepared and provided by the company to promote a healthy lifestyle
  • Free shuttle services provided around Angeles City and nearby areas
  • A recreational facility that provides comfort and entertainment for employees to unwind
*This is going to be an on-site work. Our offices are located in Clark Freeport Zone, Angeles City, Pampanga. Apply now!

Swak BPO

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