Manage the entire Documentum - D2 application lifecycle, including from installation, configuration, integration, testing, deployment, maintenance, and upgrades. Provide technical support for complex issues, monitor system performance, and ensure the availability and reliability of Documentum - D2 applications. Collaborate with both business and development teams to tackle issues and build strong relationships with software vendors to ensure timely support for updates and patches. Provide training sessions to Documentum - D2 end-users on to effectively align application changes and processes. Create materials and documentation for team members and relevant stakeholders. Stay up to date with industry trends and emerging technologies to deliver innovative support solutions. Bachelor's degree in Information Technology, Computer Science, or a related field. Proven experience (3+ years) in Documentum D2 Configuration development and D2 administration. Write custom Java codes utilizing Documentum SDK - DFC. Write performant Documentum Query Language queries to manipulate Documentum objects including the use of Documentum API. Proficient in database management and query languages like DQL. Experience in user access management, modern application security protocols, and implementing best practices in application support. Knowledgeable in software testing methodologies and proficient in applying various levels of testing, including functional, integration, and user acceptance testing (UAT). Knowledgeable in utilizing RESTful APIs. Excellent business analysis, problem-solving, and analytical skills. Excellent communication and interpersonal skills, as well as being customer service oriented. Knowledge of scripting languages specifically DQL Knowledge of cloud platforms (e.g., Microsoft Azure).
