Sales Representative
World Host Group
- Pasig City, Metro Manila
- Permanent
- Full-time
- Respond promptly to inbound live chat, ticket, and voice inquiries, providing clear and accurate information on hosting services.
- Assess customer requirements to recommend the best hosting solutions across product offerings.
- Use persuasive communication to convert inquiries into sales and ensure a smooth customer experience.
- Maintain strong knowledge of all hosting brands and products to deliver expert insights.
- Collaborate with support and technical teams to resolve pre-sales inquiries effectively.
- Track, manage, and follow up on leads in the CRM to maximize sales opportunities.
- Stay updated on industry trends, competitors, and new products to highlight our value proposition.
- Consistently achieve and exceed monthly sales targets, focusing on conversions and customer satisfaction.
- Collect and share customer feedback to improve products, services, and internal processes.
- 1-3 years of experience in n inbound sales or customer support roles. Familiarity with web hosting services is highly preferred.
- Comfortable using live chat tools, voice systems, and CRM software. Experience with web hosting platforms is a plus.
- Highly organized with the ability to manage multiple conversations simultaneously.
- Excellent communication and interpersonal skills.
- Ability to work independently and manage multiple priorities.
- Willingness to work flexible hours, including evenings and weekends as needed.
- A rare opportunity to drive sales growth and expand market presence in a truly global, scaling business.
- A fast-paced, collaborative, and target-driven culture where your success will be recognized and rewarded.
- Competitive compensation with performance-based incentives.