
Coordinator - Account
- Pasig City, Metro Manila
- Permanent
- Full-time
- Develop and maintain key commercial information in the area. Provide support for customer relationship within region.
- Assist the Commercial Analyst in pricing adjustments and implementations (ie Rise and Fall Mechanism)
- Assist with generation of Quotation/ Letters of Offer.
- Assist in the creation and maintenance of sales contracts and managing contract variations.
- Maintain data hygiene (Ariba, C4C Cases, Sales Lifecycle etc.)
- Coordination and monitoring of all forecasting (IE,HE and BULK) within region
- Customer Account Setup, Credit, Statutory, Master Data, & Supply Chain.
- Maintain accuracy and integrity in customer master data
- Regularly analyse key data, providing trend analysis and corrective actions.
- Regional coordination, support, analysis, reporting including but not limited to:-
- Customer Reporting requirements
- Assist with development /update of customer Account Plans.
- Maintain Operational Contract Summaries for Area
- Assist the Commercial Analyst with Business Improvement ideas and execution.
- Assist with Commercial Reports when required
- Investigate disputed claims' for invoicing non payment when required
- Act as support to the CSR in terms of Delivery and Invoicing fulfilment
- Act as SAP / system mentor for Area, ensuring effective use of systems, including direct training as required
- Any tertiary qualification (but having basic IT skills will be an asset);
- At least 2 years of administrative support experience with knowledge of SAP;
- Account management experience is desirable but not required;
- Demonstrated strong work ethic and effective time management skills;
- Excellent written and verbal communication skills;
- Comfortable working in multi-functional and multi-cultural teams.
- Amenable to work on-site. This role requires to render extended hours during Month-end reporting.