CP08 – SM Team Manager

Cebu Leyte
Permanent
Full-time

1 month ago

Full Time
Permanent
Posted 2 months ago

SM Team ManagerJOB DESCRIPTIONThe SM Team Manager is a reliable data entry person who processes orders daily (regular and bulk) and
ensures maximum performance from suppliers.DUTIES and RESPONSIBILITIES:Supplier Management

Proactively deals with all order-related tasks to avoid issues and maintain stable metrics of our

account on Amazon * Regularly communicates with suppliers and internal teams to guarantee on-time shipment, delivery,and sales * Auditing invoices to ensure a decent profit and avoid overcharging or order discrepancies situations

Gathering data on discount programs
Initiates strategies to maximize supplier sales & profitability through working closely with internal

teams and Managers * Identifying causes of under-performing suppliers through analyzing sales patterns & supplier’soverall performanceTeam Manager

Understand the business needs and objectives

Evaluate the supplier's sales trend as the basis for prioritizing the brands that are worth selling and

advertising * Manages, organizes, and drives the successful completion of team projects.

Collaborate with clients to determine the goals of team projects and strategize plans to meet those

goals * Oversees agents’ workloads and ensures that all assigned tasks are done efficiently and effectively.

Communicate results/suggestions/solutions to any concerns to other departments and

management. * Develops and implements quality controls and departmental standards to ensure quality standards,organizational expectations and regulatory compliance. * Ensures that the accuracy of the data is met and delivered by the agents promptly.

Anticipate future demands related to people and technology within your department and implement the best solutions to achieve the team’s needs.
Conduct weekly coaching sessions for productivity and behavioral improvement.
Conduct regular evaluations and performance reviews, weekly presentations.

QUALIFICATIONS:

Graduate of any Business or IT-related course; undergraduates may apply if they have at least 2

years of experience as a Team Manager in a BPO setting * Advanced knowledge of MS Excel, including formulas, functions, and shortcuts

Must have above-average data entry skills
Minimum of 1 year experience in a managerial role
Excellent communication and interpersonal skills
Must be adaptable and capable of observing frequent changes in internal and client procedures
Proven ability to meet deadlines and manage project delivery effectively
Strong report-writing and presentation skills
Willing to work on a graveyard shift or shifting schedule during peak seasons
Familiarity with Amazon Seller Central is a plus
CEBU: Must be living within the following cities: Cebu City, Talisay City and Mandaue City; else

willing to relocate. * BAYBAY: Willing to relocate within Baybay if non-residents at BaybayMonday to Friday, (8:00 pm - 5:00 am)

ACCPRO International

Apply Now