Job description: This person will be calling physician&aposs offices and hospitals to request medical records. All communication with the facilities is documented electronically in an email, Excel, or client proprietary system. The candidate would take pride in strong customer service and communication skills, and running multiple desks or tasks at a time. Call (usually outbound) and establish the lines of communication with custodians of record based on order priority. Ensure documented due diligence. Identify and coordinate the most efficient retrieval methods with providers. Facilitate storage of records in secure organizational repositories. Assure compliance with all HIPAA regulations concerning use, retrieval, storage, and sharing of medical records. Qualifications: College Graduate, preferably of a medical allied, legal, or administrative course. Prior work experience in customer service, a call center, medical, legal, or insurance claims office. Able to navigate Microsoft Outlook, Word, and Excel. Good written, interpersonal, and organizational skills. Background and understanding of the internal processes of medical facilities and med-legal terminology. Ability to type 50 wpm. Willing to work onsite at McKinley, Taguig Willing to work on a night shift schedule Job Type: Full-time Benefits: Health insurance Life insurance Promotion to permanent employee Transportation service provided Show more Show less