Operations Associate (Lead Quality & Data Validation)
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- Central Visayas
- Permanent
- Full-time
- You will be paid in USD (bi-monthly: every 15th and 30th)
- Paid Time Off in accordance with company policy
- Observance of Holidays per company guidelines
- 100% remote setup so you can work wherever you're most productive
- Direct contribution to the data quality that powers a live AI sales intelligence engine
- Early-stage company where your attention to detail has real, visible impact on the product
- Review pre-generated lead lists and verify each lead against defined qualification criteria
- Ensure leads meet client-specific Ideal Customer Profile requirements before they move forward
- Flag inaccurate, incomplete, or disqualified leads with clear documentation
- Follow standardized operating procedures for lead quality checks consistently and without shortcuts
- Validate core data points including company and contact location, LinkedIn profile accuracy and matching to the correct individual, and email validity using provided verification tools
- Identify patterns in data errors and surface them to the team for process improvement
- Maintain high data integrity and low error rates across all reviewed leads
- Maintain clean, organized documentation and tracking of all reviewed leads
- Keep spreadsheet-based workflows current and accurate throughout each shift
- Support additional operational tasks as needed and respond to process updates quickly
- Strong attention to detail is non-negotiable
- Comfort working with spreadsheets and web-based tools including Google Sheets and browser-based research
- Ability to follow repeatable processes and instructions precisely and consistently
- Self-directed with strong focus and the ability to maintain steady throughput over a full shift
- Reliable internet connection and solid computer proficiency
- Responsive to feedback and quick to adapt when processes change
- No specific educational background or industry experience required
- Prior experience in operations, data review, lead generation, or a quality control role
- Familiarity with LinkedIn for contact research and profile verification
- Exposure to email validation tools or light AI search tools such as Perplexity or similar
- Background in B2B sales, sales operations, or revenue operations
- A short Loom video (1 to 2 minutes) introducing yourself, describing your experience with data review or quality control work, and explaining how you maintain accuracy and consistency when working through high-volume repetitive tasks
- Video Introduction - Record an video introduction to showcase your communication skills and work experience
- Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable)
- Recruitment Interview - Initial screening with our talent team
- Executive Interview - Meet with senior leadership to discuss role alignment
- Client Interview - Final interview with the client team you'd be supporting
- Background & Reference Check - Professional reference verification
- Job Offer - Successful candidates receive a formal offer to join the team