Senior Manager, AP Service Delivery

• Hands-on experience throughout the entire Accounts Payable (AP) process.
• Preparation, presentation, tracking and counter-steering of KPIs/OKRs through data-driven dashboards for reporting.
• Responsible for UAT activities across APAC and EU regions, ensuring adequate capacity planning and the seamless implementation of workflows for end-to-end Accounts Payable processes, while executing directives from the AP Head.
• Collaborating operationally with local country stakeholders on AP processes including: standardizing procedures; and providing training taking into account local nuances, legal obligations and regulations. This position supports the transactional and operational aspects of AP after the Head has assessed and authorized any required modifications.
• Regularly review and test the group operations to ensure adherence to the Standard Operating Procedures (SOPs), Internal Controls and process Taxonomy; Recommend changes and ensure alignment with the AP Head prior to implementation.
• This role entails executing the MEC directives from the Head of AP. It requires effectively communicating and operationally supporting these decisions across all local operations; Monitors timely execution of the standard MEC process, and assists local country stakeholders and teams with general MEC inquiries.
• Execute comprehensive training programs for Service Delivery Teams and conduct training once these are designed and approved by the AP Head.
• Act as interim substitute for Senior Managers during extended leave or transitions to different teams, and Provide guidance or support to Senior Managers across all markets.
• Provide guidance and support to Managers and Senior Managers during Audits and Monthly Business Review discussions with the business.

• 5+ years of relevant accounting and Accounts Payable experience, with a degree in Accounting, Business Administration, or Finance
• With experience as Accounts Payable SME, had stakeholder management exposure, and had experience leading team/s
• Proven experience in service delivery or a related field
• Preferably, but not required, with Travel & Expense, Masterdata, and Payment Processing experience (on top of Accounts Payable)
• Direct experience within a multi-national environment with a complex regional/country environment.
• Process-oriented with an understanding of both financial and operational controls.
• Strong analytical skills and who can foresee upstream and downstream impacts.
• Strong leadership and communication skills
• Excellent problem-solving and analytical abilities.
• Hands-on experience with ERP systems such as SAP Hana and other invoicing/ticketing systems will be an added advantage but not required
• Strong communication skills with the ability to bridge language barriers - you must be able to work collaboratively with a diverse group of people
• Comfortable working in a fast-paced environment with tight deadlines.
• Proficiency in English language for effective communication with overseas stakeholders and vendors.

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities!

Foodpanda