Assistant Manager, Solutions

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  • Pasay City, Metro Manila
  • Permanent
  • Full-time
  • 2 months ago
  • Apply easily
Role OverviewThe Assistant Manager, Solutions is responsible for leading the design, development, and implementation of customized logistics solutions for e-commerce marketplaces and retailers. This role requires close collaboration with cross-functional teams—including Operations, Finance, Commercial, Tech, and Network Planning—to ensure the delivery of scalable, customer-centric logistics products that drive commercial and operational excellence.The ideal candidate is a problem solver and strategic thinker with a strong background in logistics, capable of managing complex solutions and aligning multiple stakeholders in a fast-paced environment.Key Responsibilities1. Solution Development & Launch
  • Design and implement tailored logistics solutions across ground and air transportation, customs, and supply chain optimization.
  • Manage the end-to-end solution lifecycle—from initial requirements gathering to deployment and post-launch support.
  • Ensure solutions meet customer expectations, align with operational capabilities, and achieve financial targets.
2. Stakeholder Collaboration
  • Work closely with Operations, Finance, Tech, and Network Planning to create efficient and scalable logistics processes.
  • Collaborate with the Commercial team to understand client needs and translate them into actionable solutions.
  • Facilitate communication and coordination across departments to ensure alignment and successful solutions implementation.
3. Performance Monitoring & Continuous Improvement
  • Leverage qualitative insights and quantitative data to guide solution decisions
  • Gather feedback from stakeholders to identify improvement opportunities.
  • Facilitate structured problem-solving discussions to drive clarity, decisions, and ownership.
  • Lead continuous improvement efforts to enhance outcomes and customer satisfaction.
  • Monitor progress, identify risks, and implement corrective actions.
4. Team Collaboration & Leadership
  • Collaborate closely with Regional Solutions team to align local execution with regional strategies, frameworks, and priorities.
  • Promote a culture of innovation, collaboration, and excellence.
  • Mentor and coach commercial team members involved in solution development.
  • Contribute to the development of best practices and standard operating procedures.
RequirementsExperience: 4–5+ years in logistics, supply chain, or related roles, with hands-on experience in managing logistics solutions or product launches.Industry Knowledge: Experience in e-commerce, retail logistics, or 3PL is preferred.Education: Bachelor’s degree in Supply Chain, Logistics, Business, or a related field (Master’s degree a plus).Technical Skills
  • In-depth understanding of cross-border logistics, air freight, customs, and delivery operations.
  • Problem-solver able to translate customer challenges into clear, executable solution designs
  • Strong data analysis skills; able to use performance metrics to guide decisions.
  • Familiarity with logistics technology platforms or ERP systems is a plus.
Project Management
  • Ability to manage multiple concurrent projects with strong execution discipline.
  • Structured and detail-oriented with strong organizational and planning capabilities.
  • Strong leadership, prioritization, and decision-making capabilities.
Communication & Collaboration
  • Excellent interpersonal and communication skills.
  • Works well with regional teams remotely, keeping communication clear and timely across different time zones
  • Proven ability to influence cross-functional stakeholders and drive results.
Benefits

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