Medical Admin

• Greet and check in patients upon arrival, ensuring all personal and insurance information is collected and accurately entered into the system.
• Provide patients with necessary forms to complete and assist with documentation as needed.

• Schedule patient appointments efficiently and maintain the clinic calendar.
• Confirm patient appointments, send reminders, and follow up on missed appointments.

• Ensure patient medical records are updated and accurately filed, both electronically and physically.
• Maintain confidentiality and security of all patient data, adhering to legal and ethical standards.
• Assist in the preparation of patient charts for upcoming appointments.

• Process patient billing and payments, including co-pays, balances, and insurance claims.
• Assist patients with billing inquiries and insurance verification.
• Coordinate with insurance companies for claims submission, follow-ups, and resolution of issues.

• Answer phone calls, emails, and patient inquiries promptly and professionally.
• Provide general information regarding services, insurance policies, clinic hours, and other administrative matters.
• Communicate effectively with doctors, nurses, and other staff regarding patient care and clinic operations.

• Assist in monitoring office and medical supplies, ensuring inventory is stocked and ordering supplies when necessary.
• Ensure the clinics waiting areas are clean, organized, and stocked with necessary materials.

• Provide patients with educational materials or instructions related to their appointments, medications, or treatments, as directed by healthcare providers.
• Ensure patients are informed about clinic policies and procedures.

• Assist with general office tasks such as filing, faxing, scanning, and document management.
• Help prepare reports, forms, and documents as needed by the management or healthcare providers.

• Adhere to all clinic policies, procedures, and regulatory requirements related to healthcare operations.
• Assist in ensuring that the clinic is compliant with health and safety regulations, including infection control and sanitation protocols.

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