ServiceNow Developer
Panoptik Global
- Makati City, Metro Manila
- Permanent
- Full-time
- Design and develop custom applications and workflows within the ServiceNow platform.
- Implement, configure, and maintain core ITSM modules (Incident, Problem, Change, CMDB, Request, Knowledge).
- Develop and integrate ServiceNow with third-party tools and systems using APIs, web services, and scripting.
- Automate workflows and processes using ServiceNow Flow Designer and scripting (JavaScript, Glide).Manage Service Portal configuration and enhancements.
- Customize UI Policies, UI Actions, Client Scripts, Business Rules, and ACLs.
- Conduct unit testing and support UAT for developed features and fixes.
- Collaborate with process owners and stakeholders to gather requirements and translate them into technical solutions.
- Ensure adherence to ServiceNow development best practices and platform governance.
- Provide technical guidance and mentorship to junior developers.
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