We are looking for an experienced Technical Business Analyst who will help shape our products and services that touch people around the world. The role provides the vital link between the technology and business department. In this role you must demonstrate experience and creativity in system development and application design. You will be responsible for gathering business requirements and translating them into technical documentation to be consumed by our development team. Key Responsibilities Business Requirements Elicitation and Analysis: Collaborate with stakeholders across various departments to understand their business needs, pain points, and desired outcomes. Translate these requirements into clear, concise, and actionable technical specifications Technical Documentation: Create and maintain detailed documentation throughout the project lifecycle, including requirements documents, functional specifications, technical designs, user manuals Software Development Lifecycle (SDLC): Actively engage in all phases of the SDLC, providing insight on the business implications of technical decisions, ensuring solutions meet functional requirements, and facilitating user acceptance testing Stakeholder Communication and Collaboration: Build strong relationships with stakeholders at all levels. Facilitate effective communication and collaboration between business units and technical development teams Process Mapping and Improvement: Analyze existing business processes and workflows. Recommend and implement improvements for efficiency, incorporating best practices and the capabilities of new software solutions Data Analysis and Modeling: Leverage data to identify trends, optimization opportunities, and potential issues within software systems. Drive insights using data or visualizations to support business recommendations Requirements Qualifications Education: Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field Experience: At least 6 years of experience in a business analyst role in a software development environment Analytical Skills: Proven ability to analyze complex business problems, identify root causes, and propose data-driven technology solutions Attention to Detail: Meticulous in gathering, documenting, and validating requirements to ensure the quality of developed solutions Communication Excellence: Exceptional written and verbal communication skills, including the ability to effectively present technical information to non-technical audiences Problem-solving and Decision-making: Strong aptitude for strategic problem-solving, weighing trade-offs, and driving solutions to meet business goals Technical Knowledge: Solid understanding of software development principles, methodologies (Agile, Scrum), database systems, and web technologies Other Requirements Strong verbal communication skills Quick learner and able to develop subject matter skills Being able to manage multiple projects at the same time Available for scheduled and ad-hoc calls/meetings/chats during weekdays working Quiet workspace, conducive to video meetings & calls Access to a reliable high-speed Internet connection; at least 25MBPS Double monitors preferred but not required (if available) Benefits Competitive Salary Package Work from Anywhere Setup Work-life balance Work from Home Setup Note: This is a hybrid-Work From Home opportunity. Regular in-person meetings may be scheduled for key projects and deliverables. Our Culture Our company culture is focused on creating a sense of family within our team. We believe that by fostering a supportive and collaborative environment, our employees are better able to thrive and achieve their goals. From company-wide events and team-building activities to daily check-ins and one-on-one meetings, we prioritize open communication and support for our team members. We strive to create a workplace where everyone feels valued and supported, regardless of their background or experience. Our commitment to diversity and inclusivity extends beyond just hiring practices - we work to ensure that our culture and policies reflect our values and promote a sense of belonging for all. If you're looking for a workplace that feels like family, where you can work with a team that supports and uplifts each other, then we encourage you to apply today. Let's work together to create a workplace culture that fosters growth, collaboration, and success for all. About Us Anytime Mailbox is the leading provider of digital mailbox software solutions in the world. Our mission is to bring postal mail and package delivery into the 21st century by emphasizing accessibility and practicality, while providing industry-leading customer support. With our easy-to-use app consumers and businesses can view and manage their packages and postal items from anywhere in the world. Additionally, mail center operators can use our robust API and tool set to provide solutions for their direct customers. We take pride in our international partnerships-we have over 2200 mailbox locations across North America, Asia, Australia, Europe, Africa, and the Middle East. While we are headquartered in Los Angeles, California (USA), we also have flourishing offices in Singapore, Vietnam, and the Philippines. As a leader in the global digital mailbox industry, we are constantly searching for unique talents who can add value and diversity to our team that will push us to exceed our customers' expectations. We offer flexible working hours, working remotely with occasional in-person meetings.