Assistant Vice President, Category Supplier Manager - MSP Program & Professional Services

• Complies with all Synchrony Supplier Risk Management Program Requirements
• Ensures ongoing oversight and maintenance of program documentation as required.
• Manages onsite assessments for suppliers where necessary
• Leads a program to ensure review of all contractual monitoring documentation (FFIEC, SSAE16, and audit). Summarizes and communicates findings to the team.
• Identifies and tests risks & controls with a goal of mitigating 3rd party risk exposure.
• Collaborate with QA team to ensure suppliers comply with all the 4th party risk monitoring activities.

• Benchmark and identify industry best practices to implement continuous process improvements for key supplier management processes & workflows.
• Builds & maintains strong relationships with suppliers & implement oversight & governance plans to effectively monitor metrics, SLAs and quality of service delivery . Conduct Monthly and/or Quarterly Business reviews with MSP Program & Professional Services suppliers, driving a program agenda

• Performs supplier oversight & management activities, including regular follow-up/completing necessary documentation.
• Oversee the full supplier lifecycle: Onboarding, Performance monitoring , compliance checks, renewals and offboarding.
• Acts a 1st line of defense ensuring that Supplier Management processes & controls are effective.

• Support the implementation and drive the ongoing success of the MSP Program and Professional Services sourcing strategy.
• Collaborate with MSP Team and Hiring Manager to ensure smooth onboarding of the contingent resources when needed.
• Provide change management support to internal users and stakeholders during rollout and throughout the MSP Program and Professional Services sourcing strategy lifecycle.
• Oversee administration of the VMS(Vendor Management System) platform including user set up, workflow management, reporting, issue resolution and effective usage across functions.
• Serve as a central point of contact for supplier escalations, governance and performance reviews.

• Bachelor's degree in any discipline
• Minimum 9 years working preferably in a Financial Industry with Sourcing Operations and/or Supplier Management experience (including but not limited to Supplier Risk Management, Supply Chain, Sourcing) with a proven track record for strong execution.
• Must be able to support business travel up to 25%.
• Understand the criteria or mandatory skills required for the role, before applying.

• Understand the criteria or mandatory skills required for the role, before applying.
• Inform your Manager or HRM before applying for any role on Workday.
• Ensure that your Professional Profile is updated (fields such as Education, Prior experience, Other skills) and it is mandatory to upload your updated resume (Word or PDF format)
• Must not be any corrective action plan (First Formal/Final Formal, PIP)
• Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.
• Level 9+ employees may apply

• Demonstrated project management skills
• Experience working in a regulated industry.
• Must have proven strong facilitation skills and experience delivering presentations
• Must have proven quantitative and analytical skill set
• Experience providing outstanding oral and written communication skills at all levels of the organization
• High enthusiasm and desire to work in fast paced, ever changing environment
• Proven ability to manage complex initiatives across multiple teams/platforms
• Ability to work independently and effectively manage multiple priorities with little supervision
• Experience working with reporting and analytics systems (Tableau, SAS, or comparable software)

Synchrony