Workforce Management Team Lead

Teleperformance

  • Cebu City, Cebu Bataan
  • Permanent
  • Full-time
  • 12 hours ago
🌟 We're Hiring: Workforce Management Team Lead! 🌟We are seeking a dynamic and organized Workforce Management Team Lead to oversee staffing operations and optimize workforce efficiency. The ideal candidate will lead a team to ensure proper scheduling, resource allocation, and performance management while driving operational excellence.📍 Location: Cebu City, Philippines
⏰ Work Mode: Work From Office
💼 Role: Workforce Management Team LeadWhat You'll Do:
🎯 Lead and mentor workforce management team members
📊 Develop and implement staffing schedules and forecasts
📈 Monitor team performance metrics and KPIs
🔄 Optimize resource allocation and capacity planning
📋 Coordinate with operations teams for seamless workflow
🤝 Conduct team meetings and performance reviewsWhat We're Looking For:
✅ 1+ years of experience in workforce management or operations
✅ Strong leadership and team management skills
✅ Excellent analytical and problem-solving abilities
✅ Proficiency in workforce management tools and Excel
✅ Outstanding communication and interpersonal skills
✅ Ability to work in fast-paced environmentsReady to lead and make an impact? 🚀 Apply now and let's grow together!

Teleperformance

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