Catering Operations Supervisor - Hybrid Set-up

• Oversee all confirmed catering functions, in-house and off-site.
• Responsible for making the event space visually appealing and presenting the menu offering for the event.
• Responsible for the overall sanitation and cleanliness of the work areas, banquet rooms, and storage areas during an event.
• Responsible for the proper usage and good working order of all equipment, furniture, and fixtures in the Banquet and Catering Section in the shift assigned.
• Responsible for consistently implementing the service standards and operating procedures in the banquet and Catering service.
• Provide excellent customer service and ensure customer needs are met.
• Provide unique and creative ideas to enhance meetings & group experience.
• Should possess in-depth Knowledge of Food and Beverage preparation and presentation.
• Supervise events and team members throughout service.
• Guide the Banquet servers in the set up of tables and place settings.
• Be familiar with all current and upcoming event details.
• Resolve staff and customer concerns quickly and efficiently.
• Coordinate with the Kitchen and Commissary department.
• Should be able to work under pressure and also work in long or break shifts.
• Scheduling banquet staff, preparing weekly duty charts to correspond with banquet functions, and managing labor monthly.
• Assist the Operations Manager with scheduling, training, and performance management.
• Assist and support the Catering & Events Team to provide excellent guest service.
• Coordinates with Logistics Team to organize Transportation of food and equipment to offsite catering events.
• Responsible for monthly inventory and banquet staff labor.
• Responsible for ensuring sufficient operating guest supplies, beverage supplies, and operating equipment for functions assigned.
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.

Bossjob