Client Relations Associate

  • Philippines
  • Permanent
  • Full-time
  • 5 days ago
The Client Relations Associate is an entry-level role concerned with maintaining excellent customer experience through handling concerns and inquiries of the clients, giving appropriate updates and resolutions as necessary. Qualifications: Bachelor&aposs Degree Graduate, preferably Business related Has excellent oral & written communication skills Willing to work on-site (Ortigas, Pasig) With excellent communication skills and problem-solving skills any BPO, real estate, or customer service experience is an advantage Job Description: Provides excellent frontline services and maintains professional relationship with the clients, ensuring positive customer/client service provision (face to face/online) Handles multiple clients (condo unit/homeowners) for various after-sales concerns, requests, and inquiries, and provides necessary updates and resolutions. Reports to the accounts managers on the progress of clients' payment process for the unit. Monitors renewals and handles new and existing accounts. Reviews financial reports and monitor accounts to ensure payment issuance through coordinating with the relevant department. Show more Show less

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