Job title: Accounts Receivable - Billing Analyst Work set up: Work Onsite (Pasay and Taguig) Work shift: Shifting Salary: PHP 20,000 to PHP 27,000 Start date: ASAP Headcount: 3 to 4 An AR Billing Analyst will support the client's customers to identify and resolve billing issues, reconcile accounts, and perform manual transaction data entries. A successful individual in this role will be self-motivated-someone who can recognize how processes can improve and effectively implement positive changes. The ideal candidate must also be able to build strong cross-functional relationships and demonstrate exceptional organizational skills and attention to detail. This role will require for the successful candidate to: Partner with stakeholders to ensure participating customers realize intended benefits. An effective candidate will be a creative problem solver, committed to the team, and able to work around obstacles. The analyst will support customer inquiries and contribute toward immediate resolution as well as longer-term solutions Support monthly billing processes between multiple internal teams by auditing billing data, providing data management and data entries Understand the client's billing processes to provide guidance to internal stakeholders, identify defects and drive resolution. Proactively identify and implement operational improvements, enhancements, and system customizations that meet business requirements. Actively seek solutions to business/customer needs and suggest innovative solutions on behalf of the customer experience Support recurring and ad hoc reporting for various internal/external stakeholders Escalating when appropriate to direct manager and/or senior leaders Qualifications: Graduate of a Bachelor's Degree. Prior experience of at least 2 years in Accounts Receivable or Finance & Accounting role as an Analyst or worked in a BPO industry catering to customer needs is required. Excellent verbal and written communication skills, with a strong customer service focus Detail oriented and with problem solving skills Experience with Netsuite and/or Oracle a plus. Must not be a job hopper who only works for less than a year for several companies Should be amenable to attend for online interviews Recruitment Process: (Virtual/Online) o Initial Interview o English Proficiency Exam and Email Assessment o Operations Interview o Client Interview Show more Show less