Global Corporate Responsibility - People Operations Coordinator
- Taguig City, Metro Manila
- Permanent
- Full-time
Reports to: GCR Enablement Lead (Associate Director)
Function: Global Corporate Responsibility
Sub-Function: Delivery & Enablement
Level: Supervising Associate
Duration: Permanent
Location: GDS Philippines
Direct Reports: NonePosition SummaryThe Global CR People Operations Coordinator provides end-to-end operational, people-support, and reporting coordination for the Global Corporate Responsibility (GCR) function. As part of the GCR Enablement team, the role ensures smooth operational processes, strong governance, and effective teaming across a global workforce.This Supervising Associate position provides essential operational uplift - supporting recruitment coordination, onboarding, people planning, L&D coordination, reporting and performance cycles, teaming processes, and ad-hoc operational delivery. The role enables senior CR leaders to focus on strategic priorities by independently owning high-quality, timely, and accurate operational outputs.Your key responsibilitiesRecruitment & Onboarding Support
- Coordinate end-to-end recruitment logistics, including requisition creations on SuccessFactors, status updates, stakeholder management and tracker management.
- Deliver onboarding support including induction planning, systems/access setup, welcome communications, and monitoring onboarding milestones.
- Design and maintain CR L&D plans; monitor participation and coordinate retrospectives to inform future planning.
- Plan and organize the Global CR learning series, ideating and coordinating guest speakers, gathering needs from across the team and implementing.
- Coordinate scheduling, communications, and logistics for training sessions and learning programs.
- Own the development of the bi-monthly L&D Global CR newsletter highlighting a variety of learning opportunities suitable for Global CR priorities.
- Support monthly people planning analysis and annual people planning cycles, providing updates on headcount, open positions, allocations, and movements in lockstep with Global Finance
- Maintain organizational charts, role libraries, other tracking resources.
- Produce recurring people-related reports relating to monitoring people costs to inform budget management and op model considerations.
- Support bespoke reporting requests including trend analysis, data cuts for leadership reviews, and preparation of presentation materials, using Excel, Powerpoint and reporting tools.
- Coordinate listening surveys and engagement pulse checks; track participation and analyse thematic insights.
- Produce summary insights and monitor action follow-up across CR teams.
- Support documentation and communication of outcomes to relevant stakeholders.
- Coordinate GCR's teaming processes, including managing teaming rhythms, supporting ways of working initiatives, lead-cycle and listening survey reminders, and shared calendars.
- Support cross-pillar and cross-regional teaming activities.
- Help enable smooth collaboration between GDS teams and onshore colleagues, operating as an integrated part of one global function
- Support documentation, knowledge management and process harmonization.
- Provide operational assistance for meetings, workshops, and virtual events - including scheduling, materials and logistics.
- Respond to ad-hoc operational needs and act as a trusted, reliable partner to ensure smooth functional delivery.
Core Operational Excellence
- Strong coordination, organisation, and time management skills; ability to manage multiple priorities in a fast paced, virtual environment.
- High attention to detail, particularly in data entry, reporting, and document accuracy.
- Intermediate to advanced Excel skills (pivot tables, lookups, data validation, reconciliation).
- Ability to analyse and present data to extract insights and support decision making.
- Clear and professional communication skills with global stakeholders at various levels.
- Ability to navigate sensitive people related processes with professionalism, discretion, and confidentiality.
- Demonstrated ability to perform effectively as part of distributed teams and work with limited supervision.
- Proactive, solutions oriented, and responsive.
- Consistently brings structure, clarity, and reliability to evolving operational processes.
- Seeks opportunities to embed CR's value based teaming ethos in day to day operations.
- 3-5 years' experience in Talent Operations, HR Operations, L&D, PMO, Business Enablement, or similar coordination-focused roles at Supervising Associate level.
- Experience working in global, virtual, and multicultural environments.
- Experience supporting operational cycles (planning, reporting, onboarding, L&D, or similar).
- Exposure to or experience working with Executive functions is beneficial.
- Strong proficiency in Microsoft Excel, including pivot tables, data validation, reconciliation, and building structured reporting templates.
- Confident using PowerPoint to prepare leadership-ready decks, synthesize trends, and visually translate data into insights.
- Comfortable navigating collaboration tools such as Teams, SharePoint, OneDrive, and virtual project spaces.
- Ability to quickly learn new systems and tools and apply them effectively in daily operations.
- Independent self starter who can hit the ground running, take ownership, and progress tasks with minimal supervision.
- Naturally proactive, with the ability to anticipate needs, spot risks, and identify improvement opportunities before being asked.
- Creative thinker who brings fresh ideas, proposes solutions, and has the confidence to raise, test, and iterate on new approaches.
- Strong stakeholder engagement skills, with the ability to build meaningful connections across a global team and understand needs, priorities, and nuances in different regions.
- Demonstrated PMO capability = structured, organised, deadline focused, and comfortable managing multiple parallel workstreams.
- Strong attention to detail, ensuring accuracy and quality across documentation, reporting, and communications.
- Excellent written and verbal communication skills, with clarity, structure, and professionalism in interactions.
- Demonstrated comfort working with sensitive or confidential information with discretion and sound judgement.
- Reliable, steady, and consistent - someone leadership can depend on.
- Curious, solutions oriented, and improvement driven.
- Collaborative team player who role models inclusive, value based teaming.
- Comfortable working in ambiguity and bringing structure to evolving processes.