Account Manager
Support Shepherd
- Manila City, Metro Manila
- US$1,500 per month
- Permanent
- Full-time
- Build and maintain positive relationships with our partner points of contact and leadership
- Lead and/or assist the AD and internal team in pitches/presentations to partners
- Assist AD with creating account strategies that help us achieve our shared goals
- Leading projects from conception to completion
- Establish and set clear expectations (goals/outcomes) with internal teams and partners
- Work with the PM team to ensure on-time delivery of services/deliverables using Asana
- Accurately represent the partner and their feedback/concerns to the internal team
- Provide support for the internal team when representing them to partners
- With support from the AD, navigate tough and sometimes unpleasant conversations with partners with professionalism
- Bachelor's degree (in communications, marketing, public relations or journalism a plus)
- 1-2 years in Account Services, agency, and/or education experience strongly preferred
- Effectively prioritize time and balance multiple projects/requests at one time
- Creatively and collaboratively solve problems
- Support teammates
- Communicate in a clear and concise manner both verbally and written
- Effectively utilize Microsoft Office and Google Suite
- Experience with project management software (especially Asana) is a plus