Account Manager

Support Shepherd

  • Manila City, Metro Manila
  • US$1,500 per month
  • Permanent
  • Full-time
  • 26 days ago
  • Apply easily
*LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES*Join Our Team as an Account Manager and Be a Critical Part of Our Account Services Team!Are you a proactive, detail-oriented, and strategic thinker who thrives in an environment that values collaboration and innovation? If so, we want you to join our growing team as we work to deliver exceptional results for our clients. As an Account Manager in this company, you'll have the opportunity to work closely with our partner relationships, assist the Account Director in developing effective strategies, and work alongside project management to track projects on behalf of a dedicated book of agency business.Apply now and take the first step towards a rewarding career in the fast-paced world of performance marketing!Position: Account ManagerWorking Hours: Monday to Friday, 8:00 – 5:00 Pacific timezone (with an hour for lunch, non-paid)Monthly Salary: Up to 1,500 USD/mo (Depending on the interview result and client’s approval)Benefits: TBDAbout the Company:A US-based boutique education marketing agency serving K-12 organizations, colleges, universities, and education technology and service providers nationwide.About the Role:We are looking for an Account Manager who will support the Account Director (AD) and is a key point of contact between the company and its partners. The AM helps drive partnership strategy and ensures projects meet partner expectations and are delivered on time and within budget. In some cases, the AM, with support from the AD, will lead and/or contribute to partner meetings/presentations and ensure alignment and a shared understanding of partnership goals and objectives.Duties and Responsibilities:
  • Build and maintain positive relationships with our partner points of contact and leadership
  • Lead and/or assist the AD and internal team in pitches/presentations to partners
  • Assist AD with creating account strategies that help us achieve our shared goals
  • Leading projects from conception to completion
  • Establish and set clear expectations (goals/outcomes) with internal teams and partners
  • Work with the PM team to ensure on-time delivery of services/deliverables using Asana
  • Accurately represent the partner and their feedback/concerns to the internal team
  • Provide support for the internal team when representing them to partners
  • With support from the AD, navigate tough and sometimes unpleasant conversations with partners with professionalism
Requirements
  • Bachelor's degree (in communications, marketing, public relations or journalism a plus)
  • 1-2 years in Account Services, agency, and/or education experience strongly preferred
  • Effectively prioritize time and balance multiple projects/requests at one time
  • Creatively and collaboratively solve problems
  • Support teammates
  • Communicate in a clear and concise manner both verbally and written
  • Effectively utilize Microsoft Office and Google Suite
  • Experience with project management software (especially Asana) is a plus

Support Shepherd

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