Technician | Jaguar | Land Rover
- San Juan City, Metro Manila
- Permanent
- Full-time
- Performs on-board diagnosis as part of the primary & secondly diagnosis
- Road Tests with customers to confirm primary diagnosis and completes RFT form with service advisor.
- Accepts workshop order and checking the contents for completeness.
- Registers all accumulated processing times.
- Uses various checklists during vehicle reception, which make it possible to check and document proper performance of the individual work steps.
- Must be competent using the workshop DMS (training will be provided)
- Joining workshop meeting
- Research workshop information and checking it for up-to-date and quality
- PDI on any new model (Level 3 and 4 Only).
- Communication with JLR technical team (Level 3 and 4 Only).
- Quality checks technicians' level 1 & 2 work.
- Responsible for Pathfinder and SDD diagnostic software updates
- Diagnosing electrical repairs if necessary, using PScope
- Report any new equipment required for the workplace.
- Carries out electronic vehicle health check (eVHC) within the DMS system.
- Performs all maintenance services in accordance with the manufacturer's specifications and in line with the maintenance schedules.
- Recognizes deviations or unusual wears and initiating add-on work / providing feedback to the Team Leader
- Fully understand the warranty policy and procedures and able to guide other technicians with warranty.
- Ability to audit other technicians warranty job card processes.
- Documents performed work and returning the workshop order.
- Prepares part for return if it has to be returned for reconditioning or returning it to customer.
- Responsibility to keep customer vehicles clean.
- Passes vehicle on and cleaning up the workplace.
- Participates in product update and training qualification courses provided by the Training Department.