Professionally interact with customers and health care providers to resolve inquiries. Accurately relay information concerning medical claims on procedures and operations. Identi…
Contact businesses or private individuals by phone. Deliver prepared sales scripts to persuade potential customers to purchase a product or service or make a donation. Describe p…
Identify and overcome objections. Complete call logs. Maintain customer/potential customer data bases. Complete records of telephonic interactions, orders, and accounts. Freque…
Serve as primary contact for patients regarding health insurance policy inquiry. Assist patients in registering efficiently and completing all required forms for availing of healt…
Responding professionally to customer inquiries and information requests. Assist bank clients on various requests - bank account opening/closure, credit card applications, documen…
Provide details of healthcare membership to various members and their families. Advice members on different payment options for health insurance coverage. Providing details of he…
Handle inbound calls about telephone or mobile phone service, wireless reception and dial-up Internet connectivity Investigate any connectivity problems or billing errors to resol…
Handle incoming calls or inquiries from prospective customers or clients Assist customers effectively by solving customer concerns and any billing queries Provide customer additi…
Conduct inbound and outbound calls to healthcare providers Handle medical claims review and approval for reimbursements Provide clinical patient information as per request Fi…
Handle subscription inquiries, upgrades and connection requests/issues Provide accurate and appropriate response to customer inquiry Evaluate customer concerns using active liste…
Assist customers with travel reservations, cancellations, ticketing, and other travel-related concerns. Respond and resolve inquiries,identifying additional needs and support any …
Source and screen applicants for open positions Conduct online or phone interviews in Mandarin Perform various forms of verification to confirm a person's past or current job sta…
Work with healthcare support providers to deliver outstanding care for patients Conduct outbound calls to providers to obtain authorization for medical procedures or prescription …
Arranging flights, insurance and accommodation Using a booking system to secure ticket reservations and reschedule flights Collecting and processing payments or refunds Advising…
Work as representative of healthcare company to provide quality and excellent medical services to patients Respond to inbound calls from patients and healthcare providers in a pro…
Responsible for evaluating and screening potential admissions to the facility. Conducts utilization reviews to determine if patients are receiving care appropriate to illness or c…
Determine eligibility by comparing client information to requirements. Seize opportunities to upsell products when they arise. Recommend solutions and other services if appropria…
Accomplish information systems and organization mission by completing related results as needed Complete records of telephonic interactions, orders, and accounts. Obtain possible…
Respond to questions. Accomplish information systems and organization mission by completing related results as needed. Gather customer information as required. Keep records of a…