Requirements Any Medical Allied Courses (graduate not required, experience is optional) OR 6 mos healthcare experience (BPO/Non BPO) for non medical related courses Job Description…
ISTA Solutions, an outsourcing/offshoring company, is in search of a Customer Service Representative to join our team. As a member of our team, you will have the opportunity to wor…
Responsibilities Inbound and Outbound Call. Updating customers insurance/policy. Maintain a calm environment that builds trust and confidence. Requirements Good Communicat…
Contact insurances for claim inquires, unspecified denials, patient eligiblity status and request for claim processing if necessary. Explain reasons for claim denials, provide cla…
Schedule appointments with patients and keeping track of patient records and medical histories Provide information about treatments, procedures, and medications to patients and th…
As a Customer Service Specialist, you are responsible for providing outstanding service to our customers by providing timely resolutions to their queries. You will correspond with …
Assist dental patients with concerns regarding their dental insurance coverage. Book patient dental appointments and assist them with any requirements prior to and post dental che…
Ability to exercise good judgment to handle calls appropriately. Ability to demonstrate good customer service. Utilizes medical acceptance criteria to screen and schedule appointme…
Manage inbound and outbound phone activity from multiple accounts and end users for order tracking Manage inbound and outbound phone activity from multiple accounts and end users f…
Serve as primary contact for patients regarding health insurance policy inquiry. Assist patients in registering efficiently and completing all required forms for availing of healt…
Job Responsibilities : Handle inbound customer service support calls from established customers. Cross-sell value-added services or products that are offered by the company. P…
Provide necessary information regarding the facility’s services and doctors’ availability Obtain necessary patient information such as medical histories and insurance information …
For Direct Hiring Assist patients in registering efficiently and completing all required forms for availing of healthcare services Furnish members and health care practitioners w…
As a Customer Service Specialist, you are responsible for providing outstanding service to our customers by providing timely resolutions to their queries. You will correspond with …
Handling inbound calls professionally. Assisting customers with inquiries and concerns. Identifying and resolving problems or complaints. Escalating complex issues as needed. Adher…
Extend medical support to provide quality and excellent medical services to patients Handle inbound calls from patients, healthcare providers and physicians Accurately process re…
Contact businesses or private individuals by phone. Deliver prepared sales scripts to persuade potential customers to purchase a product or service or make a donation. Describe p…
Follow communication “scripts” when handling different topics. Keep equipment operational by following established procedures and reporting malfunctions. Provide customers with p…
Professionally interact with customers and health care providers to resolve inquiries. Accurately relay information concerning medical claims on procedures and operations. Identi…