Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institut…
Command Center Consultant Taguig Key Responsibilities Would be responsible for the design and delivery in the Customer Services domain including: Workforce Optimization using vario…
Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institut…
Job Description: WorkForce Management (WFM) is a contact center operations entity responsible for forecasting workload and scheduling to meet performance objectives, with a focus…
Command Center Consultant Location: Taguig City, Metro Manila Key Responsibilities Design and deliver Customer Services domain with a focus on Workforce Optimization using platform…
As Real Time Analyst , You Will . Monitor real-time and non-real-time queues and adherence reports to ensure service level and response time objectives are met . Ensure effective a…
Monitors call volume demand in real time and flexes workforce accordingly. Ensures that the best possible call center service levels are achieved to maximize utilization. Primary d…
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