As an Analyst within the GDC, you will contribute as part of a team involved in several activities to support our international benefits offerings. The ideal candidate will be de…
Purpose of the Role The Technical Helpdesk Agent is responsible for accurately formulating, answering, and documenting answers from a variety of resources for technical inquiries o…
Overview Alphanumeric is seeking candidates with a passion for customer service (full proficiency in English and French) , who are able to problem-solve with a focus on strategic t…
As an Analyst within the GDC, you will contribute as part of a team involved in several activities to support our international benefits offerings. The ideal candidate will be deta…
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. JOB SUMMARY Providing …
Provide information requested on product and services, subscription plans, payment process, installation scheudules, etc. Assist with any product issues and schedule technician vi…
Position Summary: Responsible for managing assigned account in support business objectives to ensure account’s satisfaction with products and services. This responsibility encomp…
As an Analyst within the GDC, you will contribute as part of a team involved in several activities to support our international benefits offerings. The ideal candidate will be de…
Handling customer technical support cases through phone and route them to technical support agents for complex issues Coordinate, diagnose and troubleshoot incoming end user reque…
Serve as primary contact for customers and be responsible for pre- and post-sales problem resolution. Provide technical troubleshooting, product assessment and service option reco…
Handle customer requests, account verification, product feature inquiries, and the like. Maintain company standards during recorded calls in order to ensure high quality service. …
Assist users in identifying technical issues and finding right solutions Conduct remote troubleshooting and give step by step clear instructions to customers over the phone Ensur…
Respond to requests for technical assistance Provide user support and customer service on company-supported computer applications and platforms; troubleshoot problems and advise o…
What you will be doing: Assist students with inquiries and navigation of the university website Provide first line of support for any system issues relating to enrollment, regi…
Answer common calls regarding machine specification questions and electrical problems. Provide parts and service quotes to customers. Coordinates service repairs and parts delive…
Handle incoming calls from customers Address concerns of the customers in a satisfactory manner Provide clear and concise step-by-step instructions to users/customers over the ph…
Assist users with installation of selected software and hardware products Repair hardware as necessary and work closely with service vendors to ensure continuity of service Provi…
Provide answers to clients by: Identifying problems. Researching answers. Guiding client through corrective steps. Improve client references by writing and maintaining docum…
Job Description: As a Sr. Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and valuable Resellers (VARs) for resolution…