Handle inbound and outbound customer service calls. Gather customer information as required. Recommend solutions and other services if appropriate. Delight customers and ensure …
Complete records of telephonic interactions, orders, and accounts. Deliver prepared sales scripts to persuade potential customers to purchase a product or service or make a donati…
Handle customer queries, payment verification, replacement requests, and the like. Maintains company standards during recorded calls in order to ensure high quality service. Prov…
You will conduct outbound calling into large businesses to reach decision makers and key influencers so you can pitch our client’s solutions and syndicate relevant marketing conten…
Call Agent (ie) Minimum of 20 hours a week Required shift hours between 9:00 AM - 5 PM N, Monday-Friday DEPARTMENT: Call Agents IMPORTANT REMINDERS before you apply: Ple…
Call Agent (ie) Minimum of 20 hours a week Required shift hours between 9:00 AM - 5 PM WET (Western European Time), Monday-Friday DEPARTMENT: Call Agents IMPORTANT REMINDER…
A SNAPSHOT OF YOUR ROLE You’re the genie that fulfills our customer’s needs. As a Product/ Technical Support Representative, you must represent our company well by being responsi…
A SNAPSHOT OF YOUR ROLE You’re the genie that fulfills our customer’s needs. As a Product/ Technical Support Representative, you must represent our company well by being responsi…
A SNAPSHOT OF YOUR ROLE You’re the genie that fulfills our customer’s needs. As a Product/ Technical Support Representative, you must represent our company well by being responsi…
Obtain possible customer leads. Maintain and improve quality results by: Adhering to standards and guidelines. Recommending improved procedures. Establish policies by enteri…
Maintains communication equipment by reporting problems. Build sustainable relationships and engage customers by taking the extra mile Document all call information according to …
Frequently attend educational seminars to improve knowledge and performance level. Follow up on initial contacts. Take the customer through the sales process. Answer calls and r…
Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our …
Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our …
Responsible for evaluating and screening potential admissions to the facility. Conducts utilization reviews to determine if patients are receiving care appropriate to illness or c…
Analyze eligibility of medical claims of patients Handle both inbound and outbound calls for matters related to health insurance claims Coordinate with providers and specialists …
Responds to escalated calls in a professional manner to provide satisfactory solutions Conducts outbound calls to remind customers of their bill settlement and outstanding balance…
Handle all incoming calls for credit card related inquiries, feedback or concerns Assist customers with credit card application, activation, renewal, increasing spending limit, ch…
Manage large amounts of inbound and outbound calls in a timely manner. Follow communication “scripts” when handling different topics. Identify customers’ needs, clarify informati…
Recommend solutions and other services if appropriate. Document all call information according to standard operating procedures. Obtain customer information. Fulfill requests by…