Position Summary: The Quality Specialist performs all duties required of Quality Coach. The Quality Specialist has regular interaction with the LOB Client collaborating on calibra…
Team Manager * Role Type Management or Overhead / Account * Role Mapping and Context This Role encompasses the following roles under old naming conventions / structures: Super…
Operations - Customer Service Representative III (CSR III) Position Summary: Requires high level call center working knowledge. Manages end to end (360 customer interaction (ca…
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