1. Requirements: Intermediate level of proficiency in Japanese written and verbal communication skills. Knowledge of Microsoft Windows 7, Microsoft Office 365 suite, and up. Exc…
With over 7,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider. Customer Service Representati…
Attend to customer questions concerns immediately and facilitate satisfactory resolution. Effectively present, discuss and/or address customer concerns and requests in a way that …
Client Services Representative - Operations Customer Service and Support Are you passionate about the chance to bring your customer service experience to a world-class company, w…
#1 PH Workforce Delivering to the US. Bizforce and our medical billing division, MedCore Solutions , is seeking a Spanish Bilingual Patient Service Representative to join our team.…
Handle inbound and outbound calls from customers and clients. Able to resolve customer concerns in a respectful manner. Provide accurate information to customers on various reque…
Provide ‘world-class’ service excellence to clients by offering consistent over the phone customer service experience to Chinese Mandarin speaking customers Attend to both inbound…
#1 PH Workforce Delivering to the US. Bizforce and our medical billing division, MedCore Solutions, is seeking a Spanish Bilingual Patient Service Representative to join our team…
Identifying and assessing a customer’s needs to ensure they are satisfied Recommend products or services to customers based on their needs and preferences Resolve product or serv…
Identify the following: Customers’ needs. Clarify information. Research every issue. Provide solutions and alternatives. Determine requirements by working with customers. …
Overview Alphanumeric is seeking candidates with a passion for customer service (bilingual English and Mandarin) , who are able to problem-solve with a focus on strategic thinking.…
Take inbound calls from existing subscribers and attend to their requests with courtesy and accuracy. Provide accurate and appropriate information on subscription packages, prices…
Handle all incoming calls for credit card related inquiries, feedback or concerns Assist customers with credit card application, activation, renewal, increasing spending limit, ch…
Responsible for providing information about an insurance company’s products to its clients. Respond to inbound customer inquiries and resolving complaints or forwarding them to th…
Assist travelers with booking of flights, visa arrangement, hotel accommodations, etc. Provide advice on travel destinations, plan itineraries, and collect payments. Resolve trav…
Act as the company's primary point of contact with all existing and prospective customers Resolve customer concerns in a professional manner. Take inbound calls and respond to cu…
Provide customers with product and service information. Maintain and improve quality results by: Adhering to standards and guidelines. Recommending improved procedures. Hand…
Handle customer inquiries both by telephone and email Research required information using available resources Accurately entering information into various computer programs Keep…
Process account activation, request for reconnection or new lines Respond to billing statement queries of the customers Assist customers with minor technical concerns Filipin…